FAQ

WHEN DO I RECEIVE MY MANRAGS?

You receive your first delivery as soon as you join. All future deliveries are shipped on the 16th of every month.

DO I CHOOSE MY SOCKS AND/OR UNDERWEAR?

No, just sit back and trust our super stylish team with your style selection. You won't be disappointed and we promise to never send the same design twice.


I HAVE PURCHASED A PRE-PAID SUBSCRIPTION. HOW DO I STOP THE RENEWAL?

All subscriptions renew,  even pre-paid ones.  However you can easily stop a pre paid subscription from renewing  by either  emailing our customer care team and request a once off subscription or cancel your pre paid subscription which can be found in your customer account (this can be done any time). This wont affect any of the future shipments/deliveries. We also send out an email a few days prior to the subscription renewing to ensure you want to renew/cancel.  

WHAT IS YOUR BILLING SCHEDULE?

Your first payment is processed when you complete your subscription and all payments after that are processed on the 15th of the month.

WHAT IS YOUR BILLING CURRENCY?

All prices are displayed and charged in Australian Dollars (AUD). Check out the currency converter to get live conversions. 

HOW DO I CHOOSE MY SIZE?

Our socks are OSFM (one size fits most) but technically speaking, they’re US size 7 – 13 or European size 39 – 46. Our underwear come in S, M, L or XL and you choose your size during the subscription process.

I'VE LOST A SOCK, WHAT DO I DO?

We keep extras of each design in case the ‘Washing Machine 

Monster’ steals one. We will replace your ‘stolen’ sock, just email theman@manrags.com.au.

DO YOU SHIP INTERNATIONALLY? 

Yes, we ship worldwide with DHL. Manrags products are dispatched from Australia and can take up to 15 business days after dispatch to arrive. 

HOW MUCH IS SHIPPING?

We offer FREE worldwide shipping. 

CAN I CANCEL MY SUBSCRIPTION?

You can cancel at any time, although we don’t think you’ll want to. 

HOW MUCH DOES IT COST?

Depending on your desired frequency, our subscriptions cost between AUD $14 - $40.

WHAT IS THE REFUND AND EXCHANGE POLICY? 

We offer a full refund or exchange, if required. Please email theman@manrags.com.au.

CAN I CHANGE MY SUBSCRIPTION?

Yes, you can change your subscription at any point. Simply email us and we’ll amend right away. 

WHY EGYPTIAN COTTON?

Egyptian cotton is the highest grade in the world. It feels smooth and luxurious on the skin, retains rich and bright colour and is stress-resistant to last even longer. Check out our style guide for more info about the king of cottons!


For more information, please visit our Terms and Conditions